Job Board

Textbook and Resource Management

• Manage online textbook adoptions through Cengage and VitalSource platforms (Collect, Compete, and Connect).
• Coordinate with vendors and publisher representatives (including Cengage and other third parties) to update and communicate course material requirements.
• Maintain and regularly update the master database of online textbooks.
• Coordinate the implementation and oversight of online course labs.

Outcome Assessment Coordination

• Set up and manage outcome assessment activities in Moodle in collaboration with the Office of Assessment and Accreditation.
• Provide training and tutorials on the setup and use of the Dragon Assessment tool in Moodle.

Department Responsibilities

• Participate in quality assurance reviews of online courses.
• Manage the department website project to ensure instructors and students have access to current, comprehensive resources.
• Update and maintain COL-related content on the Tiffin University website.
• Contribute to strategic discussions supporting COL initiatives in online learning, partnerships, and digital innovation.
• Lead or support additional COL projects and activities as needed.

Academic Credit Evaluation

• Coordinate and participate in Credit for Prior Learning (CPL) reviews, including meetings, evaluation of student submissions, and award recommendations.

Education

• Bachelor’s degree in Communication, Education, Information Technology, or a related field is required.

Experience

• Demonstrated experience in academic technology, online education, or digital resource coordination.
• Familiarity with online learning platforms (e.g., Moodle, Cengage).
• Excellent verbal and written communication, presentation, and organizational skills.
• Ability to work collaboratively and independently in a fast-paced academic environment.
• Experience with web content management and platform-based scheduling tools preferred.

Other

• Create and promote a positive and supportive work environment.
• Personal qualities of integrity, credibility, and unwavering commitment to Tiffin University’s Guiding Principles.

Full-time employees receive a comprehensive benefits package, including:

• Health Coverage: Medical, dental, and vision insurance.
• Health Savings & Flex Spending Accounts: Pre-tax options, with employer contributions to an HSA.
• Income Protection: Employer-paid basic life insurance and long-term disability, plus optional short-term disability, supplemental life, accident, hospital indemnity, and critical illness plans.
• Retirement Savings: 403(b) retirement plan with employer matching contributions.
• Time Off: Generous paid time off for vacation and sick leave, plus paid holidays.
• Education Benefits: Tuition assistance and benefits for eligible family members.
• Support Services: Confidential Employee Assistance Program (EAP).

• Design and program custom software for teaching and research, including developing behavioral experiments using PsychoPy (Python) and related tools.
• Provide training and support to students and faculty using research software platforms (e.g., Qualtrics, PsychoPy).
• Provide technical support for specialized laboratory and classroom instruction, ensuring smooth operation of research- and teaching-related technologies.
• Serve as a liaison between PBSC and Colgate ITS regarding research-related technology needs.
• Maintain, update, and troubleshoot macOS and Windows hardware and software across labs, classrooms, and offices.
• Maintain equipment inventory/storage and assist with technology purchases, coordinating with ITS as required by procurement guidelines.
• Assist with routine maintenance of departmental servers and internal websites (updates, backups, basic configuration), consulting with ITS as appropriate.
• Administer the department’s SONA research participation system (user accounts, postings, data import/export).
• Support secure data storage, networking, and backup solutions for faculty research workflows.
• Troubleshoot specialized research tools used by faculty (e.g., REDCap, Mindware) and learn new technologies as needed.
• Provide basic support for student and faculty use of R for introductory-level data analysis (script errors, loading data, installing packages, simple analyses).

• Required: Relevant experience in programming or technical support (coursework, internships, research experience, or professional work).
• Required: Strong Python skills and the ability to learn new technologies quickly.
• Experience supporting users with varied levels of technical sophistication.
• Commitment to ongoing learning and professional development.

Preferred:

• Python for research applications (PsychoPy experience a plus).
• Experience with HTML, CSS, and JavaScript.
• Familiarity with relational databases (e.g., MySQL/MariaDB).
• Experience with Linux-based systems or willingness to learn basic server administration.
• Desktop support experience (macOS and Windows).
• Experience with Qualtrics customization, PsychoPy, REDCap, or Mindware.
• Familiarity with R or willingness to learn R to provide basic troubleshooting support.
• Prior experience in an academic or research support setting.

Bachelor’s degree in computer science, psychology, neuroscience, information systems, or another field with strong technical experience; or equivalent combination of education and experience.

Work Schedule: Monday–Friday business hours with potential for occasional remote work.

Job Open Date: 12/04/2025

Job Close Date: 2/13/2026

Open Until Filled: Yes

The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the U.S. Department of Education for the previous three years concerning reported crimes and fires, and includes institutional policies concerning campus security and fire safety. Access the report via the Clery Compliance web page: Clery Compliance. Printed copies may be obtained upon request via e-mail at cusafety@colgate.edu.